Privacy Policy
Last updated: 24th Jan, 2025
CorpShadow Inc. (“CorpShadow”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with our website corpshadow.com, our managed services, hardware solutions, and related business operations.
This policy applies to information collected through our website, communications, sales engagements, service delivery, and support activities.
1. Who We Are
CorpShadow Inc. is a Canadian technology company providing:
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Managed IT Services (MSP)
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Network, firewall, and infrastructure solutions
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Hardware systems, appliances, and components
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Cloud, security, and consulting services
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Sales, distribution, and technical support
We operate primarily in Canada and serve clients domestically and internationally.
2. Information We Collect
We collect only the information necessary to operate our business, deliver services, and meet legal and contractual obligations.
2.1 Personal Information You Provide
This may include:
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Name, job title, and company name
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Email address, phone number, and mailing address
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Billing and shipping information
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Account credentials (where applicable)
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Support requests, inquiries, and correspondence
2.2 Business and Technical Information
In the course of providing MSP and technical services, we may collect or process:
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Device identifiers and system information
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Network configuration details
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Logs, diagnostics, and performance data
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Service usage and support history
Such data is handled strictly for service delivery and support purposes.
2.3 Website and Usage Information
When you visit our website, we may automatically collect:
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IP address and browser type
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Device and operating system information
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Pages visited and referring URLs
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Cookies and similar technologies (see Section 8)
3. How We Use Information
We use collected information for legitimate business purposes, including to:
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Provide and manage services and products
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Process orders, payments, and shipments
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Deliver technical support and manage services
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Communicate regarding inquiries, updates, and service notices
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Improve our website, offerings, and customer experience
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Meet legal, regulatory, and contractual requirements
We do not sell personal information.
4. Managed Services & Client Data
For MSP engagements, CorpShadow may act as a data processor on behalf of clients. In such cases:
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Client data remains the property of the client
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Data is accessed only as required to deliver contracted services
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Confidentiality and security obligations are contractually enforced
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Data is not used for marketing or unrelated purposes
Clients are responsible for ensuring they have the authority to share any data provided to us.
5. Disclosure of Information
We may share information only in the following circumstances:
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With trusted service providers (e.g., payment processors, logistics partners, cloud providers) strictly for business operations
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When required by law, regulation, court order, or lawful authority
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To protect the rights, security, or property of CorpShadow, our clients, or others
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With client consent or as outlined in contractual agreements
All third parties are required to maintain appropriate confidentiality and security controls.
6. Data Retention
We retain personal and business information only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal, tax, and regulatory requirements
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Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymized.
7. Data Security
CorpShadow implements reasonable administrative, technical, and physical safeguards to protect information, including:
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Access controls and authentication
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Network and endpoint security measures
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Encryption where appropriate
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Secure handling of hardware and systems
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Staff confidentiality obligations
While no system is completely secure, we take data protection seriously and continuously improve our security practices.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Enable essential website functionality
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Analyze website performance and usage
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Improve user experience
You can adjust your cookie preferences in your browser settings. Disabling cookies may affect site functionality.
9. International Data Transfers
Where necessary, information may be processed or stored outside Canada, including in jurisdictions where service providers operate. In such cases, we ensure appropriate safeguards are in place consistent with applicable privacy laws.
10. Your Rights
Depending on applicable law, you may have the right to:
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Access personal information we hold about you
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Request correction of inaccurate information
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Withdraw consent where applicable
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Request information about our data practices
Requests may be subject to legal and contractual limitations.
11. Third-Party Links
Our website may contain links to third-party websites. CorpShadow is not responsible for the privacy practices or content of external sites. We encourage users to review third-party privacy policies independently.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
For privacy-related questions, requests, or concerns, please contact:
CorpShadow Inc.
Email: sales@corpshadow.com
Website: https://corpshadow.com